<p>Kindly reach out to us via live chat promptly, and we'll assist you in the process of disabling 2FA on your account. Once you have a new phone, you can proceed to re-enable 2FA.&nbsp;</p>


Kindly reach out to us via live chat promptly, and we'll assist you in the process of disabling 2FA on your account. Once you have a new phone, you can proceed to re-enable 2FA. 

I've lost my phone. What steps should I take to deactivate two-factor authentication (2FA)?

How do I create a trading live account?

Differences between trading password and investor password

What is Two-factor authentication?

How to change email address? 

How to get cashback? 

How to create IB link?

How to create ticket from helpdesk?


Do you offer any trading contests for traders?


What documents are required for the corporate registration?

What documents are required for the individual registration?

How to do internal transfer to my trading account?

Explore the Benefits of Registering a Demo Account with Trading Pro


What document size specifications are needed for verification purposes?

How can I regain access to a forgotten password?


What was the reason for the rejection of my documents?

How do I update my personal information?


What is the process for closing my trading account?


What is the reason for the delay in crediting my deposit to my account?


Is it possible to change the introducing broker (IB)?

I've Already Initiated the Cashback Wallet, But Why Haven't I Received Any Cashback ?

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